Delivery and Returns

Deliveries

All orders received by 15.00 mon-fri will be despatched for next working day delivery to any UK mainland address (subject to stock). (Upgrade to guaranteed pre-noon delivery is available only in some areas).

As partnering with TNT and Fedex, the UK’s leading couriers, we can promise you the best possible service.

Returns

We’re committed to selling high-quality, high-performance products that you will benefit from using.

If for any reason you change your mind and wish to return the goods, you are entitled to return or exchange the goods within 7 days, provided the goods have not been used in any way, and are in the same good condition in which they were received, with their original packing and proof of purchase, then you can choose to receive either a credit to your account or a refund payment.

Faulty or Damaged Products

In the unlikely event that a delivered product is faulty or damaged, we will exchange it at no expense to you. Please contact us on 01444 628 277 or email  sales@apex-uk.co.uk  within 7 days of delivery.

If the product is faulty or damaged on arrival and you would like to arrange for the product to be collected, simply contact us with your order number and details of the product to be returned. We will collect it at no expense to yourself, and either provide a replacement or process a refund.